Support

How can we help?

A few common questions - if yours isn't here, just email us.

Is my data private?

Yes. Your health data is never sold or used for advertising. It's stored securely via Firebase, and partner sharing only ever exposes exactly what you choose to share with exactly one linked account. See the full Privacy Policy for details.

How do I delete my account and data?

Open the Hathaa app → Profile → Account settings → Delete Account. This permanently removes your logs, profile data, uploaded photo, and login credentials. You can also email support@hathaa.com to request deletion.

How does partner sharing work?

From Profile → Partner Sharing, generate an invite code and share it with your partner. They enter it in their own Hathaa account during onboarding. You then choose exactly what they can see - period status, symptoms, and/or mood - with individual toggles. Unlink at any time to stop sharing instantly.

When is Hathaa launching?

Hathaa is in final testing ahead of its iOS release. Email us and we'll let you know the moment it's live.

Does Hathaa work with Apple Health?

Yes - connect it from Profile → Connected Services. It's fully optional and can be disconnected anytime from iOS Settings → Privacy → Health.

Is Hathaa a medical device or a substitute for a doctor?

No. Hathaa provides general wellness insights and predictions based on the data you log - it doesn't diagnose or treat anything. Always talk to a healthcare provider about medical concerns.

Still need help?

Send us a note and we'll get back to you directly - a real person reads every email.

support@hathaa.com